Comments on: Three strikes for Apple

By: nasty boy rider

nasty boy rider — Sat, 03 Feb 2007 13:18:00 +0000

nasty boy rider…

SomegifttoME 585053 Variants of nasty boy rider….

By: MB

MB — Sun, 03 Dec 2006 03:24:01 +0000

That’s what my general experience, pre-my Powerbook, had been. Which is part of the reason I bought a Powerbook instead of another Thinkpad. And I know that extrapolating from my personal experience isn’t the best, but . . . I just can’t stop being annoyed by three screen replacements. The first, I can understand, in that a human probably never looked at it. But these last two? Someone picked up the screen, attached it to my laptop, and looked at it. And then sent it to me, anyway.

By: Jen

Jen — Sat, 02 Dec 2006 18:48:14 +0000

Hmm, I’ve had four Macs in the last 12 years and in all that time have never had to bring any of them in for service. Never had any data loss either. Ditto for my iPods. I retired my 2nd gen iPod last year because it was so big and bulky, but I used it heavily for three years with nary a significant problem. Maybe I’m just lucky.

By: MB

MB — Fri, 01 Dec 2006 21:20:05 +0000

I want to defend Apple, but . . . I don’t. I dig the aesthetic, and I am quite happy with the software. But what use is it, if it doesn’t work?

And today I’m annoyed to discover that, despite my dropping it off on Wednesday to be shipped for repair, it it still sitting at the store. And to actually get a live person from the store on the phone? Impossible, it seems.

By: Beth

Beth — Thu, 30 Nov 2006 16:38:29 +0000

Oops, I said I’d had “so many iPod issues” but what I really meant is that I have had iTunes issues. I hate iTunes so much that it makes me want to boycott Apple altogether. The only iPod issue I’ve had is that my stupid Shuffle up and died, and Apple’s response was “buy a new one.”

By: Beth

Beth — Thu, 30 Nov 2006 16:36:05 +0000

This is the only issue that keeps me from making the jump. I am so tired of Windows glitches, but I have had so many iPod issues, and everyone I know with a Mac seems to have it in for repair constantly. My Dell desktop just wore out a fan, but that’s the first thing that’s gone wrong with it in four years. (I’ve upgraded the RAM and the CD drive.) I’m on my second Dell at work, and I’ve had not one single problem. (Don’t talk to me about Gateway, though.) I have a new Dell laptop, which replaced a 7-year-old Compaq laptop that I bought used, which never gave me a second of trouble other than having an ancient and unreplaceable battery — I’m about to donate it to the local bike co-op since it still works fine.

None of these machines is remotely sexy, but I have never had to send them in for repair, either. Jeremy is interested in OS X but not enough to sign on for hardware problems.

He loves his Nano, though, and I dutifully replaced my Shuffle even though the first one fatally choked at thirteen months. And in the interest of honesty, I have to admit that I bought our 3rd-gen iPods in the summer of 2004, and we have had no problem at all with either except they are starting to have some low battery issues. I think I’ve had to reset mine once, and I even bought it used.

By: MB

MB — Wed, 29 Nov 2006 23:02:46 +0000

Well, to their credit, it didn’t take too much convincing for the local (Clarendon) Apple store to agree to send the laptop back in for a screen replacement. As an added bonus, though, I discovered that Apple somehow screwed up my USB ports in the previous repair process.