The Consumerist goes to town on just how ridiculous Sprint’s “security” is, when it comes to customer accounts.
(And yeah, I’m posting this because I’ve suffered Sprint for the past decade or so, and it’s well past time to send some suffering their way. The latest bit of fun was finding ~$500 in overcharges over the past few months, and then being offered a $150 “credit” to make up for it.  As in no refund of the ~$500 I’d been wrongly debited, and a $150 credit against future billings. Seriously? GTFO.)