I may have spent my last dollar on Apple hardware. Which is a shame, really, as I’ve really come to like OS X. But the hardware failures are getting ridiculous. Putting aside the three iPods I’ve gone through in as many years, I will soon be getting the screen on my Powerbook replaced for the THIRD time.
I bought my Powerbook new in 2004, and ended up with one of the (many) screens exhibiting white spots. Finding that I couldn’t live with it, I sent it in for a screen replacement, which Apple gave me with no fuss. Unfortunately, the screen they gave me was only able to fully illuminate itself on one half of the screen. Since this was only really a pain when it was dark, and I wasn’t especially interested in being without my laptop for a week, I did learn to live with it. Last week, however, it had to go in for service for *another* hardware issue (RAM failure). So I asked them to replace the screen. They agreed, with just the slightest bit of prodding. I was very happy to get it back yesterday (and also for the almost-complete* backup that I’d done just before it went into self destruct mode).
And then I decided to spend a little time photo-editing on it today, which required a closer look at the screen. At least ten pixels or subpixels stuck in the on position. I don’t even want to bother looking for the dead pixels. It seems that Apple’s pixel policy is intentionally obfuscated, but I expect that this is such an obvious case that they won’t give me much trouble in getting it replaced. But that really isn’t enough to make up for the fact that Apple has yet to give me a fully working screen, despite the original $2200 purchase price and three attempts.
When I first decided to take a crack at OS X, I was prepared to pay a premium for both the hardware and software. I wasn’t, however, prepared to pay a premium for substandard hardware. Ah well, at least I’ve gotten (several times) my money’s worth out of the (overpriced, I first thought) AppleCare program . . .
*everything but an incomplete draft of a work of fiction. probably for the best.